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Smart Call Solutions

Our call solutions are by far and away the most versatile and advanced services available - at possibly the most competitive rates. The following are our most popular call handling and business solutions and can be added to our numbers to assist your business in handling incoming sales / service enquiries in a more effective way than you thought possible.

Our state-of-the-art platform has had over £500k of investment, with a further £175k earmarked over the next 12 months, it is both resilient and very reliable with calls travelling over the some of the largest UK tier 1 call carriers, such as BT, Cable & Wireless and Opal.

Have a look at the services below before placing your order. If you can’t find the service that fits your needs, call us directly as we can both combine and build bespoke solutions.

TALK TO US BEFORE YOU DECIDE.

synergy-call-management

INTRODUCTION

The Synergy Call Management System is founded on the idea that a result can be greater than the sum of its parts – in our case, by combining telephony technology in a new, creative and effective way. Smart Numbers uses this concept to help businesses prepare, handle and review their calls like never before.


The Most Important Features…

- Free Initial Set Up
- £19.95 per month, per number (capped at £99.95 maximum charge Per 50 numbers)

Includes; call routing, call divert, call announcement / whisper, call recording, call stats, campaign management, return on investment calculator and more! All for one low monthly fee…

To order choose numbers and add solutions or contact us

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call-announcement

- Free To Set Up
- £4.95 per month, per number (capped at £45.95 maximum charge Per 50 numbers)

Ensure whichever destination answers the call is prepared to answer in the most effective way possible…

To order choose numbers and add solutions or contact us

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mobile landlne

- £4.95 Set Up
- £3.99 per month

Making Calls - Displaying Your Mobile Landline as the Caller ID

Our latest product development allows you to make calls from your Mobile Landline Number as well as receive them.

To order choose numbers and add solutions or contact us

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smart-number-presentation

- Free To Set Up
- £4.95 per month, per number (capped at £45.95 maximum, per 50 numbers)

This service enables us to present the Smart Number (the number the caller has dialed) as the caller-id instead of the callers actual number. This will enable you to identify work calls before answering.

To order choose numbers and add solutions or contact us

voicemail-to-email

- Free To Set Up
- £4.95 per month, per number (capped at £45.95 maximum charge Per 50 numbers)

Have calls directed to voicemail in the event of being "Engaged" or after a set period of time so the call doesn't go unanswered…

To order choose numbers and add solutions or contact us

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divert-on-busy

- Free To Set Up
- £4.95 per month, per number (capped at £45.95 maximum charge Per 50 numbers)

If the call is not answered after a certain amount of rings or if the line is busy when called, you can route to another line…

To order choose numbers and add solutions or contact us

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mutli-call

- Free To Set Up
- £4.95 per month, per number (capped at £45.95 maximum charge Per 50 numbers)

Multi call sends your calls to multiple destinations simultaneously.

To order choose numbers and add solutions or contact us

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call-recording-inbound

- Free To Set Up
- £19.95 per month, per number (capped at £99.95 maximum for unlimited numbers)

Network based, world class technology means your inbound Smart Numbers can record all calls without the need to purchase or install expensive telephony equipment.

To order choose numbers and add solutions or contact us

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call-recording-outbound

- Free To Set Up
- £19.95 per month, per number (capped at £99.95 maximum for unlimited numbers)

Call Recording for outbound dialing without the need for onsite equipment or engineering.

To order choose numbers and add solutions or contact us

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auto-attendant

- Free To Set Up
- £19.95 per month, per number (capped at £99.95 maximum, per 50 numbers)

Press 1 for Sales, 2 for accounts…

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call-queuing

- Free To Set Up
- £4.95 per month, per number (capped at £45.95 maximum, per 50 numbers)

Allow your callers to queue on the network when your lines are busy.

To order choose numbers and add solutions or contact us

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call-screening

- Free To Set Up
- £4.95 per month, per number (capped at £45.95 maximum, per 50 numbers)

Your Smart Number is programmed to welcome callers with a bespoke recorded greeting (recorded by us or you.)

To order choose numbers and add solutions or contact us

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fax-to-email

- Free To Set Up
- £4.95 per month, per number (capped at £45.95 maximum, per 50 numbers)

Our fax to email service allows you to receive faxes as email attachments (.pdf file)

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uk-ring-tone

- Free To Set Up
- £1.95 per month, per number (capped at £19.95 maximum, per 50 numbers)

With an increasing number of UK business people splitting their time between the UK and overseas – also with the emergence of overseas call centre’s handling more than sales and service calls than ever, we can play the caller a UK ring tone regardless of where you route your calls to – including as part of any hunt groups that distribute calls overseas.

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live-call-answering

- Free To Set Up
- Packages start at £9.95 per month

We connect a number for you directly into our call centre. This can be permanently connected to us, on an ad-hoc basis, as part of a designated routing plan or as leg of a hunt group…

To order choose numbers and add solutions or contact us

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call-stats

- Free To Set Up
- Standard Service is £1.95 p/mth for unlimited numbers.
- Enhanced Service is £1.95 p/mth per number (capped at £19.95 max. charge)

Track every enquiry to your business! Contact us for more detail and a LIVE demonstration.

To order choose numbers and add solutions or contact us

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Need help? Call us on 08450 178 179 from your landline

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