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Call Statistics & Campaign Management

Free To Set Up
Standard Service is £1.95 p/mth for unlimited numbers
Enhanced Service is £1.95 p/mth per number (capped at £19.95 max. charge)

Contact us for more detail and a LIVE demonstration.

Existing customers log in to see your call stats.

STANDARD SERVICE

• Fast and Easy to Use. 1 page of scrollable information.
• Updated every 24 hours.
• Name numbers for easier on-going monitoring.
• Group numbers to represent adverts, media type, regions, branches etc.
• Track Answered, Unanswered and Engaged calls to increase your opportunities and reduce missed leads.
• Monitor calls into your business by groups and numbers for DAYS OF THE MONTH, DAYS OF THE WEEK and by HOUR OF THE DAY to help predict workflow and ensure call demand is planned for.

ENHANCED SERVICE – including Campaign Management

• This is an interactive portal that works with you and also changes with you, depending on the nature of products being promoted, the territory you are serving and changing economic situations.
• All functionality from the STANDARD SERVICE carried forward with advanced facilities to ensure every advertising campaign is monitored, every call is counted and value to your business is assessed:
  • - Cost per enquiry
  • - Enquires per every £1,000 of advertising spend
  • - Profit / Revenue projection for every call into the business
  • - Return on Investment - Campaign and marketing comparisons
• Itemize the calls into your business, including:
  • - The Smart Number Dialed.
  • - The Date and Time of the Call.
  • - The callers own number - in full.
  • - The location of the where the call was made.
  • - Callers from Mobiles are tracked to network level.
  • - The location and receiving number of where the call was answered.
  • - The time taken to answer the call.
• The Whole reporting suite is downloadable to Excel, where you can compare the cost of calls for campaigns, review monthly performance and identify potential areas for growth, emerging / declining markets and new business opportunities.
• Quick Print options to run summaries for meetings, should you need key information quickly.
• Graphs and attractive data representations are also provided.

Contact us for a more detailed review of how this can help and influence the decisions you make in promoting your business.