We connect a number for you directly into our call centre. This can be permanently connected to us, on an ad-hoc basis, as part of a designated routing plan or as leg of a hunt group…
24/7 Call Handling Services
The calls you receive are answered by our bright, articulate and enthusiastic team of UK based call centre trained operatives - professionally answering in your company name, just like a real receptionist or customer service executive, 24 Hours a Day – 7 Days a Week (including public holidays), incorporating any whispering functionality that your numbers may have which provides essential business continuity for you and your customers.
Our team is based out of 3 UK locations – no overseas staff - where we have around 75 individual call operatives ready and waiting, ensuring you never miss a call.
Messages or orders are relayed by either email, text or web forms. We can also forward calls to specific departments or on-call personnel, landline or mobile destinations.
The scope of service means we can supply every business and budget.
For a more bespoke service simply call us to discuss a cost effective solution.