Auto Attendant (IVR) Virtual Receptionist (Press 1 for sales... etc)

Auto Attendant (IVR Virtual Reception)

Auto Attendant Press 1

  • Free To Set Up
  • £4.99 per month, per number

Want this feature? First choose a phone number
A popular product with doctors surgeries, multi-practice clinics, larger organisations with different departments or small businesses that want to appear larger with more depth.

Press 1 for sales, 2 for accounts etc…

Have calls answered automatically, follow a welcome message with a series of options in order to route them through to the most appropriate department or office - or just to appear more professional with increased customer service.

When routing callers to designated departments you can set up multi options:

  • Route calls by time of day and/or day of the week to ensure the calls are taken in the most effective way.
  • Hunt Groups and Voicemail / Missed Call Management services for each department if they are unable to answer.
  • Provide Whisper and Call Announcements.

You can also incorporate 24/7 Live Call Answering.

Want this feature? First choose a phone number

Helpful Call Management Solutions

We understand the importance of every phone call to your business, which is why Smart Numbers offers the most comprehensive call management solutions in the UK.

View all call management features

Need Help?

We understand organising connectivity and communication for your business can seem daunting. Talk to our helpful team to bring together the best choice of numbers, call solutions and connections for your business. Call 24-7.

0345 0178 179