24/7 Live Call Answering We answer your calls 24/7 when you can't

Never miss a business call again!

Live Call Answering ServiceOur live call handlers offer full call handling, message taking service 24 hours a day, 7 days a week. Whether you need us to answer all your calls or simply mop up those you miss we can do it all.

Messages or orders are relayed by either email, text or web forms. We can also forward calls to specific departments or on-call personnel, landline or mobile destinations.

The scope of service means we can supply every business and budget. We also offer bespoke services - simply call us to discuss a cost effective solution.

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Live Call Answering Service

24/7 Call Handling Services

  • If your office is unattended
  • If your main line is engaged
  • To work undisturbed
  • To cover high call periods
  • To cover absent staff
  • Campaign management / Telemarketing response handling

Additional features available

  • Email messaging is FREE. SMS text rates are negotiable.
  • Call screening / forwarding available from 2 pence per minute.
  • Call recording for quality control available.

Choose from our Live Call Answering packages:

Basic

£14.00/month
  • 8 Inclusive Calls
  • Free Set-up
  • 24/7 live call answering
  • Answered in your company name
  • 6 standard questions
  • Email Messages
  • Over Inclusive Calls
    99 pence/min
  • Call Patching
  • SMS messages
    10 pence/message

Value

£40.00/month
  • 35 Inclusive Calls
  • Free Set-up
  • 24/7 live call answering
  • Answered in your company name
  • 6 standard questions
  • Email Messages
  • Over Inclusive Calls
    93 pence/min
  • Call Patching
  • SMS messages
    10 pence/message

Gold

£125.00/month
  • 100 Inclusive Calls
  • Free Set-up
  • 24/7 live call answering
  • Answered in your company name
  • 6 standard questions
  • Email Messages
  • Over Inclusive Calls
    86 pence/min
  • Call Patching
  • SMS messages
    10 pence/message

Bespoke

from £29.99/month

24-7 Live Call Answering @ 90 pence per minute. All per minute rates over the inclusive calls volume are subject to minimum billing of 90 seconds (excludes bespoke packages which are per second billing @ 1.9 pence per second)

Helpful Call Management Solutions

We understand the importance of every phone call to your business, which is why Smart Numbers offers the most comprehensive call management solutions in the UK.

View all call management features

Need Help?

We understand organising connectivity and communication for your business can seem daunting. Talk to our helpful team to bring together the best choice of numbers, call solutions and connections for your business. Call 24-7.

0345 0178 179