Never let a call drop
Divert on busy (hunt group)
If your line is busy, or rings unanswered for a configurable number of rings, the call automatically diverts to another destination. Chain destinations together to build a full hunt group.
What you get
A safety net under every inbound call
- If the line is busy or unanswered after a set number of rings, the call routes to the next destination.
- Set as many different diverts as you wish and reorder destinations any time, in real time, at no extra charge.
- Transfer to any UK or international landline or mobile.
- Route unanswered calls to voicemail / missed-call management at no additional charge.
- Optionally link to 24/7 Live Call Answering for a real-person final hop.
Pricing
£4.95
/ month
Setup: Free
Capped at £45.95 per 50 numbers
Combine with Voicemail to Email so the final hop captures a message instead of an engaged tone.
Pick a number to add thisHow calls flow
Three typical hops, fully configurable
Primary destination
Your office line, mobile, or VoIP app rings for a configurable number of rings.
Hunt group / overflow
If the first hop is busy or unanswered, the call rings the next destination, or several at once.
Voicemail catch-all
Final hop: voicemail-to-email, or our 24/7 Live Answering team for a real-person fallback.
Heads up
Want Divert on Busy? First pick a number
Call features layer onto your Smart Number. Pick a number to attach to and you can add or change features any time from your control panel.
Customer calls
0345 0178 179
Routed to
07700 900 123
Forwards to your mobile
More to layer on
Helpful call-management features
One of the most comprehensive call-management suites in the UK, mix and match to fit how your business actually runs.
Never a dead end
Busy or unanswered, the call moves on
Set how many rings to allow and where the call should go next, and it rolls to the following phone rather than stopping.
Add Divert on Busy
Stop losing calls to a busy tone
Pick a number, set your fallback destinations, and every call ends up somewhere useful.
3clicks
Pick a plan, pick a number, check out
