Inbound recording
Every inbound call to your Smart Number captured on the network, no telephony hardware required.
£19.95 / month
Per number, capped at £99.95 for unlimited
Every call, on the record
Call recording
Network-based recording for inbound and outbound calls, no hardware to buy, no engineering visit. Used for training, quality control, and compliance audit trails.
From £19.95 / number Free setup Inbound + outbound
Pick a direction
Inbound, outbound, or both
Outbound recording
Same capability for outbound dialling, no onsite equipment, no engineering visit.
£19.95 / month
Per number, capped at £99.95 for unlimited
What's included
A proper audit trail, with none of the kit
- Network-based, no onsite recording hardware to install or maintain.
- Recordings stored securely and retrievable from the control panel.
- Switch on per number, per direction (inbound or outbound, or both).
- Compatible with GDPR / Ofcom notification requirements, we play an automated notice for you on request.
- Pair with Call Statistics to tie every recording back to the campaign that drove the call.
Training
Replay calls to coach new starters, develop sales scripts and refine objection handling.
Quality control
Spot-check how customer conversations actually unfold. Catch tone and process issues early.
Compliance
An audit trail for disputed calls, regulated transactions and customer-consent records.
Heads up
Want Call Recording? First pick a number
Call features layer onto your Smart Number. Pick a number to attach to and you can add or change features any time from your control panel.
Live call routing
Smart NumbersCustomer calls
0345 0178 179
Office hours
Routed to
07700 900 123
Forwards to your mobile
More to layer on
Helpful call-management features
One of the most comprehensive call-management suites in the UK, mix and match to fit how your business actually runs.
View all call-management features
On the record
Every call kept, inbound and outbound
Recordings are held on the network and available whenever you need them, whether that is training, a disputed order or a compliance request.
Add Call Recording
Capture every call, with no kit on site
Pick a number, switch recording on, and play any call back from the control panel any time.
Quick and easy
3clicks
Pick a plan, pick a number, check out
No contract●4.9 on Google★
