Auto Attendant (IVR) Virtual Receptionist (Press 1 for sales... etc)

Auto Attendant (IVR Virtual Reception)

• Free To Set Up
• £4.99 per month, per number

Want this feature? First choose a phone number
A popular product with doctors surgeries, multi-practice clinics, larger organisations with different departments or small businesses that want to appear larger with more depth.

Press 1 for sales, 2 for accounts etc…

Have calls answered automatically, follow a welcome message with a series of options in order to route them through to the most appropriate department or office - or just to appear more professional with increased customer service.

When routing callers to designated departments you can set up multi options:

• Route calls by time of day and/or day of the week to ensure the calls are taken in the most effective way.
• Hunt Groups and Voicemail / Missed Call Management services for each department if they are unable to answer.
• Provide Whisper and Call Announcements.

You can also incorporate 24/7 Live Call Answering.

Want this feature? First choose a phone number